Knowledgebase

Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Folder General (13)
General queries regarding system
Folder Payment questions (8)
Folder Self Service - Technical Support. (13)
Folder VPN on router (2)

Most Popular Articles

Article Can I use Purevpn through my Cable / DSL router or firewall?
If your router/firewall supports PPTP pass-through, you should have no troubles connecting. Many routers/firewalls handle PPTP connections fine...
Views: 324488
Article I am subscribed to Shared IP VPN plan, how to switch from one server to another? e.g from USA VPN to UK VPN.
It's very simple. If you have installed our automatic connection maker, just go to Properties and select the server you wish to connect to. If...
Views: 224159
Article What payment options are available?
We accept PayPal, Credit Card, MoneyBookers, AlertPay. Western Union and Bank Transfer option is available on orders above $100 USD.
Views: 121653
Article Are there any specific System Requirements?
You don't need a high end system. Normal home use machines are enough. No additional software is required to use our VPN service as we utilize the...
Views: 89749
Article Can I connect to Purevpn with multiple computers at the same time?
Each Purevpn account can only be used for one concurrent connection, but you can of course buy additional accounts at any time. Please note that...
Views: 82753

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